What information will the Ombudsman require?

The Ombudsman will need information about:

  • What is the problem? 
  • Against which individual or body is the complaint being lodged? 
  • What is the reason for the complaint?
  • In submitting the problem, what is the objective? Asking for information or advice, mediation, lodging an official complaint? 
  • Which facts and circumstances that are related to the problem? 
  • Your name, address, telephone number, and E-mail address?