The Ombudsman will need information about:
- What is the problem?
- Against which individual or body is the complaint being lodged?
- What is the reason for the complaint?
- In submitting the problem, what is the objective? Asking for information or advice, mediation, lodging an official complaint?
- Which facts and circumstances that are related to the problem?
- Your name, address, telephone number, and E-mail address?